Email Contact Has Changed



With the addition of a new member of staff and changes in the mandate and roles of ICBOC’s existing staff, email contact with our organization has changed.

Effective April 1st, 2021, all matters related to certification will be under the care of Laura Noonan, who now holds the position of Registrar. She can be reached at

Giselle Robelin, who held the position of Registrar and Director of Standards, is now ICBOC’s Director of programs. Although she has the overall supervision of all ICBOC programs’ implementation, including Certification, her work now focuses on the direct administration of the ICBOC’s Education and Training Accreditation, new Certifications Development and Certification Reciprocity Programs. Her new email address is

You can still contact the Director of Programs or the Registrar directly for any inquiry, but our new Administrative Assistant, Ingrid Brito, is also at your service and will respond or direct your inquiries to the right member of staff. Ingrid’s email address is







Administrative Assistant (Vancouver – Home-Based)

PART-TIME ADMINISTRATIVE ASSISTANT – Vancouver(home based during Pandemic, in Vancouver office post- Pandemic) 

The Indigenous Certification Board of Canada (ICBOC) is looking for a detail-oriented and organized Administrative Assistant to join our team. This is a work-from-home position, until ICBOC establishes that the COVID-19 measures currently in place at our Vancouver Office are no longer necessary. 

This part-time position is under the departmental supervision of the Director of Standards and the primary supervision of the Registrar.

Our Organization

ICBOC is a national Indigenous organization offering professional certification to First Nations, Inuit and Metis Workers involved in a growing number of unregulated occupations in the health and social fields. We also provide access to culturally competent and safe education and training through our training accreditation process. Our work is rooted in four main principles: Vision-Driven, Culturally-Resonant, Worker-Centered and Professionally Relevant. 

We are a small but committed team and are searching for a new member to join and support our sustained growth and reach as Administrative Assistant. Our organization is unique in Canada, and our work demands certain qualities, both on a personal and professional level. Complete job description available on request. 

In the first few months of taking the position, the tasks and responsibilities of the position will be carried out in an at-home setting, it is important that the candidate be able to demonstrate a range of qualities and competencies.

– Reliability, integrity, resourcefulness;

– Emotional Intelligence, capacity and willingness to learn;

– Well organized, detail-oriented, able to prioritise;

– Ability to multi-task and work independently with minimum supervision.

General Duties and Responsibilities

– General office administration, including assistance with Board meetings;

– Assisting with the administration of the ICBOC existing and expanded certification system;

– Teamwork;

– Outreach/promotional team activities aimed at the ICBOC’s network of stakeholders, partners and larger community of interest i.e.                Annual Stakeholder Satisfaction Survey. 

The priority requirements for this position are;

– Office administration skills and experience;

– Excellent computer skills – Databases and information systems such as Maximizer, Microsoft Suite (Word, Excel, PowerPoint, Outlook),        publishing software (Adobe or others), Email, Internet etc…

– Excellent writing and editing skills, must be fluent in English;

– Superior customer service skills Qualifications;

– Post-secondary certificate or diploma in office administration or similar;

– Minimum 3 years experience;

– Knowledge of Indigenous culture issues or/and willingness to take training after probationary period;

– Knowledge of an Indigenous language or French an asset .

COVID-19 precaution(s)

Remote interview process.

When at ICBOC’s office:

– Personal protective equipment provided;

– Social distancing guidelines in place;

– Sanitizing, disinfecting, or cleaning procedures in place.

Compensation: $17.50 per hour for 15 hours per week. Schedule to be established by Director and Supervisor during interviews.

To apply for the position please email 







Please note that the ICBOC offices will be closed from Monday December 21st through to Tuesday January 5th 2021, at which time all messages will be answered in the order in which they were received.


Wishing you a warm and healthy winter break.

The Team at ICBOC

– – – – – – – – – – – – – – – – –

Veuillez noter que les bureaux du CAAPC seront fermés du lundi 21 décembre jusqu’au mardi 5 janvier 2021. Nous traiteront tous les messages reçus dès l’ouverture de nos bureaux, et les traiterons selon leur date d’arrivée.

Notre équipe vous remercie et vous présente ses meilleurs vœux de santé et de sécurité.



ICBOC has negotiated a virtual training conference program delivered by our approved trainers and aimed exclusively at Indigenous workers in the addictions and mental wellness field.  This is a unique opportunity to participate in a remunerated initiative that will assist workers in obtaining accredited online trainings in support of their certification and recertification.  

ICBOC-JHA Virtual Training conference

ICBOC-Approved Trainer Registration Form

Due to the COVID19 pandemic, there is currently a great need for online training, especially for our certified members who need to complete training hours for the renewal of their certifications. We have therefore sought and found a way to assist both our members and the trainers whose training we approved and registered.

We have negotiated an Indigenous virtual training conference program with Jack Hirose and Associates, a well-known and reputable company that has been offering training conferences to mental health and education professionals throughout Canada and the United States since 1998.

In accordance with our professional and cultural standards the training will be delivered by our approved trainers and is aimed exclusively at Indigenous workers in the addictions and mental wellness field. 

This registration form is only to assist ICBOC in compiling a list of approved and registered trainers interested in participating as facilitators in the Indigenous virtual conferences that will be set up at different times during the year. We encourage you to also complete our short survey at

If you have already converted your accredited in-person training to an online format and are interested in this remunerated opportunity to offer your training to workers in communities on a nation-wide level, please complete the registration form. 

There is no cost to register your name on ICBOC’s list.  ICBOC does not have any involvement in the remuneration of selected facilitators. Facilitators negotiate their remuneration directly with Jack Hirose and Associates.

We are looking for training in the form of 3-hour webinars. ICBOC’s accreditation of this online training is also free of charge, but information on the training must be submitted. 4 CEUs will be granted for each webinar, in recognition of the high level of cultural competence that our trainers bring to their training.

Please complete and send the registration form below to 

ICBOC-Approved Trainer Registration Form












New virtual training from Jack Hirose and Associates:  Healing and Treating Trauma, Addictions and Mental Health Disorders – November 30 – December 2, 2020

9 internationally renown experts – 18 online courses of 3 hours each – Flexibility to mix & match to create a customized virtual conference experience

Special benefits for ICBOC-Certified members: 4 CEU per course – 20% discount


Or click the link below to access the conference brochure.

Virtual Trauma Conference Brochure 


LAURA NOONAN, ICBOC’s Administrative Coordinator has been promoted and Assistant Registrar is now part of her title.  In her role as Assistant Registrar, Laura has the added responsibility to administer our certified members’ renewal applications. All questions regarding application for renewals should now be addressed to her directly.

Giselle Robelin, remains as ICBOC’s Registrar, and continues to administer all new applications.  New applications are forwarded to her by Laura, who first ensure they are complete. Please address all your requests for certification information to Laura at 604-874-7425.


LAURA NOONAN, vient de recevoir une promotion et son titre d’Assistante Registraire est dorénavant combiné à celui de Coordonnatrice Administrative. En tant qu’Assistante Registraire, Laura est maintenant responsable de l’administrer des demandes de re-certification. Toute question liée au renouvellement des certifications doit être lui être adressée directement.

Giselle Robelin, la Registraire du CAAPC, continue d’administrer les nouvelles demandes de certification.  Celles-ci lui sont transmises par Laura, qui s’assure tout d’abord qu’elles soient complètes. Veuillez contacter Laura au 604-874-7425 pour toutes vos demandes d’information.  


À cause du COVID 19, les formations en milieu communautaire, offertes sur place par des formateurs externes ne sont maintenant plus possibles. Cette situation a créé un besoin urgent de formateurs francophones indépendants pouvant offrir de la formation en ligne (via Zoom ou autre outil de visioconférence) à des travailleurs Autochtones de première ligne recherchant leur certification professionnelle auprès du CAAPC.

Le CAAPC collabore avec Services aux Autochtones Canada (SAC) dans le contexte du Programme national de lutte contre l’abus de l’alcool et des drogues chez les Autochtones, région du Québec, afin de faciliter l’accès à ces formations.

Les formateurs et formatrices dont les formations ont été accréditées par le CAAPC, sont enregistrés et approuvés et sont inscrits dans notre bottin des formateurs indépendants publié dans notre site Web. La plupart des demandes d’accréditation de formations proviennent de formateurs anglophones, d’où le grand besoin de formateurs francophones. L’opportunité de s’assurer une clientèle est un des avantages offerts à ceux et celles qui participeront à cette initiative.

Les travailleurs autochtones ayant complété des formations accréditées peuvent faire valoir les heures de formation qu’ils ont acquises, puisque celles-ci répondent aux normes et exigences des agréments professionnels offerts par le CAAPC.

N’hésitez pas à nous appeler pour en savoir plus au sujet de cette initiative.


Giselle Robelin, Registraire et directrice des normes 

Courriel :

Teléphone : 1 250 667 0825


Dr. Deborah Canada

               It is with great sadness that we announce the passing of esteemed Board Member, Dr. Deborah Canada.


We are keeping you all in our minds and hearts, praying for your safety and wellbeing. This message is just to let you know that we have been having issues with the delivery of our mail at our Vancouver office. The building manager no longer leaves the front door of the office building open for the mailman, and he can no longer deliver the mail to the offices in our building.

To ensure the flow of our incoming mail, we have organized a Canada Post mail forwarding system, that will start on April 14. Until this is activated, we are collecting our mail directly from the distribution centre. These measures ensure we get our mail, and will continue to receive it at Laura’s home office without any more interruption until this crisis is over.

We will let you know by email as soon as we receive your applications, so that you do not need to call to find out. As mentioned before, we do not expect the situation to create major delays in the processing of applications. We will send electronic letters and certificates to everyone as soon as they are ready. We will send printed copies when things are back to normal.

If you have thoughts or prayers to share with others, please send them to us and we will publish them on our Facebook.
Keep safe and be well
Your ICBOC team

To know more follow the links below:



Nous vous gardons toutes et tous dans notre esprit et dans notre coeur et prions pour votre sécurité et votre bonne santé. Ce message a pour but de vous informer que nous avons eu des difficultés à recevoir notre courrier à notre bureau de Vancouver office. Le gérant de l’édifice a décidé de ne plus laisser la porte principale ouverte, ce qui empêche le facteur de livrer le courrier à tous les bureaux.

Afin d’assurer une réception sans problème de vos demandes d’agrément, nous avons donc organisé un service de réexpédition du courrier avec Poste Canada, qui débute le 14 avril. Ceci nous une arrivée interruption de notre courrier au bureau de Laura à son adresse jusqu’à la fin de la crise. S’il-vous plait, continuez d’envoyer vos documents comme d’habitude, à l’adresse notre bureau de Vancouver.

Nous vous contacterons par courriel dès la réception de vos demandes, vous n’aurez donc pas à nous appeler. Tel que mentionné précédemment, les délais de traitement resteront mineurs. Nous vous enverrons les lettres d’agrément et votre certificat par voie électronique dès qu’ils seront prêts. Les copies imprimées vous seront envoyées lorsque les choses seront redevenues normales.

Si vous avez des pensées, réflexions, des prières que vous voulez partager avec d’autres, envoyez-les nous, nous les publierons dans notre Facebook.

Protégez-vous et restez en bonne santé
Votre équipe du CAAPC

Pour en savoir plus:



SPECIAL ANNOUNCEMENT – ICBOC professional certification administration process during the COVID-19 pandemic

To all our professional certification applicants and our certified members, please note that our Vancouver office is closed until the state of emergency that ordered all non-essential service workers to stay at home, is fully revoked.

During this time, we have arranged to pick up the mail sent to our Vancouver office every week. Laura is equipped to carry out all the preliminary tasks leading to the review and determination of new professional certification applications and/or certification renewals from her home office. Giselle is also equipped to finalize applications from her home office. This will therefore not cause delays in the processing of complete applications that are sent to ICBOC by regular mail.
We ask that you use the check list included with the applications, to ensure no required document is missing. Remember to include the payment of the fees (…/2020_Addictions-Certification-Fees_Eng.pdf ).

Please do not send us any document by fax (applications, separate forms, certificates etc..). We count on your support to maintain our normal certification processing time and trust that you will send everything to us by regular mail and in one single envelope. On our part, during this pandemic period, we will not charge any late fees and if your certification expires, we will keep your file open until you are able to renew your certification.

We are in the process of updating our website, so please verify the application package that corresponds to your situation here: and at…/icboc-certificat…/diabetes-certifications/.

We encourage you to call us first to ensure you complete the right application. We are still just a phone call away, and always welcome the opportunity to speak with you, if you need any information or have any question.

Our address has not changed:
ICBOC Registrar’s department,
#207 – 2735 East Hastings Street,
Vancouver, BC
V5K 1Z8
Tel: 604 874 7425 Toll Free: 1 877 974 7425
Emails: or

Please do take care of yourself, your family and your community. We are with you in heart and spirit, to work together and hasten the end of this universal, unprecedented and dangerous viral disease.
Laura and Giselle


Message à tous nos candidats à un agrément professionnel et à nos membres agréés.

Veuillez noter que notre bureau de Vancouver restera fermé jusqu’à ce que l’état d’urgence sanitaire de la C.B, qui a ordonné à toutes les personnes n’offrant pas des services essentiels de rester à la maison, soit révoqué.

Durant cette période, nous passerons au bureau chaque semaine pour aller chercher le courrier. Laura est équipée pour exécuter toutes les taches qui précèdent l’examen et la détermination des nouvelles demandes d’agrément professionnel et/ou des renouvellements d’agrément à partir de chez elle. Giselle est également équipée pour finaliser les demandes à partir de son bureau à la maison.

Ce processus n’engendrera donc pas de délai dans le traitement des demandes complètes qui parviennent au CAAPC par la poste régulière. Nous vous demandons de bien utiliser la liste de vérification qui est inclue dans les demandes, afin de vous assurer qu’il ne manque aucun document requis, y compris le paiement des frais d’agrément (…/2020_Addictions-Certification-Fees_Eng.pdf).

Nous vous demandons aussi de ne pas envoyer de documents par télécopieur (trousses de demande, formulaires, certificats etc…). Nous comptons sur votre soutien, qui nous permettra de traiter vos demandes sans encourir de délais. Nous sommes confiantes que vous nous ferez tout parvenir par la poste et dans une seule enveloppe. De notre part, pendant cette période, nous n’appliquerons aucun frais de retard, et si votre agrément expire, nous continuerons à vous soutenir jusqu’à ce que soyez en mesure de renouveler votre agrément.

Nous mettons actuellement notre site web à jour, nous vous encourageons donc à toujours nous contacter pour obtenir les trousses de demande et autres documents qui correspondent à votre situation.

Notre adresse n’a pas changée:
Bureau de la Registraire
#207 – 2735 rue East Hastings Street,
Vancouver, C.B
V5K 1Z8
Tel: 604 874 7425 Toll Free: 1 877 974 7425
Emails: or

Prenez bien soin de vous, de votre famille et de votre communauté. Nous sommes avec vous de coeur et d’esprit afin de hâter la fin de cette maladie virale, universelle et dangereuse.
Laura and Giselle